Shipping policy

All of our prices are shown with VAT included.

Customers in the EU 
All items delivered duties paid (DDP). This means that the prices at checkout are inclusive of all duties / customs charges.

Customers outside of the EU
All items delivered duties unpaid (DDU). This means that recipients could be liable for any import duties, customs and local sales taxes, which may have to be paid before completion of delivery.

We offer shipping around the world via DHL standard delivery

Delivery Times

UK – 3-8 working days.
Europe – 3-8 working days.
Rest Of World – 5-14 working days.

If you have any specific questions regarding shipments and deliveries, or you would like to upgrade your shipping to receive your order more quickly please feel free to contact us at webshop@untitledagency.be